BLOCH Reviews

Dreadful customer service, ordered a UK 5 , arrived more like a 3, sent pictures of them next to another pair of Bloch dance shoes, over a week later they respond to say there is nothing wrong with the shoes they sent me and they are a UK 5 , what a load of croc, wont pay for return postage and wont honour the discount code I used on original purchase to order more in a 6.5 size although I'm only just a size 5 , good luck with this company if you have a problem , the customer service is a big fat ZERO!!

Crapadoodledoo. My return is taking forever and a day to be processed. Let's hope I actually get my money back. Not sure what they're prioritizing as a company at this time, but it definitely isn't giving their customers their money back for the return that we paid out of pocket to ship back.

Response time took a while but I imagine online ordering is much busier at the moment so this was understandable. Customer service otherwise was really good and Bloch is still my go to for ballet shoes :)

Terrible. Lack of communication. I’ve ordered a few items days ago and there is no update. I needed ballet clothes for my daughter for her first class in a couple of days and she will be disappointed. Order somewhere else!

Terrible experience, communication is non existent in any form, I am waiting for a refund and they ignore all mesaages I would not order from this company ever again.